Supported platforms (Windows OS / Mac OSX and mobiles (Windows Phone, iPhone and Android, functionalities differ per supported platform).Personal Taste (if end-users don’t like the device, this will slow-down adoption).Nine important factors that will effect decision making for EUD: Your end-user has an important voice and can potentially block unified communications deployments if not treated properly. The same will be applicable with the upcoming Skype4Business release expected soon. It will be time to focus on the end-user and what device he or she will be using. (Office 365 does not support Enterprise Voice and is not likely too on the short term for multinational companies). When you have setup your on premise or partner hosted Lync 2013 standard or enterprise pool(s), session border controllers (SBC’s), survivable branch appliances (SBA’s) and/or voice gateways. Tweet to the right end-user devices (EUD) for your Lync solution is crucial for the adoption of your unified communications solution and thus for realizing your business case of lowering telecom cost and greater agility in doing business internally and with your partners and customers.
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